Privacy Policy

1. Who We Are

World Food Trucks ("WFT", "we", "us", or "our") operates the property and online experiences associated with worldfoodtrucks.com, including our interactive map, event promotions, vendor information, and merchandise or ticket sales.

This Privacy Policy explains how we collect, use, and protect your information when you use our website or otherwise interact with us online.

2. Information We Collect

2.1 Information you provide to us

We may collect information that you voluntarily provide, including:

• Name and contact information (email, phone number).
• Vendor-related details if you submit a vendor inquiry or application.
• Purchase information when you buy merchandise or tickets through our site or integrated storefronts.
• Messages sent through contact forms, email, or social media.

2.2 Information collected automatically

When you visit our website, certain information is collected automatically, such as:

• IP address and approximate location.
• Browser type, device type, and operating system.
• Pages viewed, clicks, scroll activity, and time on site.
• Referring URLs (for example, if you came from a search engine or social media platform).

2.3 Cookies and similar technologies

We use cookies, pixels, and similar technologies to operate the site, analyze traffic, and support advertising on platforms like Google, Meta (Facebook and Instagram), and TikTok. For more details, see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for purposes including:

• Operating, maintaining, and improving our website and services.
• Communicating with you about inquiries, events, updates, or support.
• Processing payments for merchandise, tickets, or reservations via third-party payment processors.
• Understanding visitor behavior to improve the guest and vendor experience.
• Detecting, preventing, and addressing technical or security issues.
• Serving and measuring marketing campaigns, promotions, and social ads.

4. How We Share Information

We do not sell your personal information. We may share data with:

• Service providers: analytics providers, email or SMS services, hosting providers, and payment processors.
• Advertising partners: platforms that help us run and measure ads, subject to their own policies.
• Legal reasons: if required by law, court order, or to protect our rights, property, guests, vendors, or the public.

5. Data Retention

We retain your information for as long as reasonably necessary to:

• Provide services and maintain business records.
• Comply with legal and tax obligations.
• Resolve disputes and enforce our agreements.

6. Your Choices and Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you.
• Request correction or deletion of your information.
• Opt out of marketing communications.
• Limit or object to certain uses of your data.

To exercise any of these rights, contact us at privacy@worldfoodtrucks.com.

7. Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have done so, contact us and we will remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest version. Continued use of the website after changes means you accept the updated policy.

10. Contact Us

For questions about this Policy or our data practices, contact:

Email: privacy@worldfoodtrucks.com
Address: 5811 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746